Ship by carrier with Skydropx or Envia.com

If you send orders by carrier, Nori quotes, buys the label and follows the tracking with your Skydropx or Envia.com account. Both gather the rates of several carriers (DHL, Estafeta, FedEx, Paquetexpress, 99minutos…). You can turn on one or both; labels are paid with your account balance at the provider.

1. Get your credentials

Skydropx: in the Skydropx panel go to Conexiones › API, create an application and copy its Client ID and Client Secret.

Envia.com: in shipping.envia.com go to Settings › Developers and generate an API token.

Each provider has a test environment with its own credentials (sb-pro.skydropx.com and shipping-test.envia.com). Test labels are not charged or delivered.

2. Connect the account in Nori

1. Go to Administration › Integrations › Integrations center. Under Carriers open Skydropx or Envia.com.
2. Paste the credentials. If they are the test ones, check Test mode.
3. Check Enabled, save and press Test connection.

The origin

In Shipping origin enter where each package leaves from: sender, street, number, neighborhood, city, state, postal code, phone and email. You can add one row per warehouse. A warehouse without a row uses the Any warehouse one and, if there is none, the company's fiscal address.

Packages and labels

• Usual packages: the boxes you use, with a name, dimensions in centimeters and weight in kilograms. You pick them when quoting without typing dimensions.
• Carriers to quote: one per line or comma separated, as the provider names them (dhl, estafeta, fedex…). Empty quotes every carrier of your account.
• Label format and Size: PDF or ZPL for thermal printers, in 4 × 6 or letter. Skydropx delivers labels as PDF.
• In Skydropx you can set the Carta Porte Product code and Packaging type. Empty uses your account defaults.

Charge the customer for shipping

It is optional. Check Charge the customer for shipping and set a Markup (%) and a Fixed charge. When you create the label of an open sales order, Nori adds a line with the label cost plus the markup, with the Shipping item (empty uses ENVIO-WEB). Deliveries and invoices do not get the charge, because they are already recorded.

Tracking notices

The notices box on the page shows the address the provider must notify:

• Skydropx: register it in Conexiones › Webhooks with HMAC authentication and type the same secret in Notice secret.
• Envia.com: register it in Settings › Developers › Webhooks for tracking notices. The secret is optional.

Even without notices, Nori checks the labels on their way every hour.

3. Create the label

Everything happens in Logistics and routes › Home deliveries, on the shipment's card:

1. Press Quote label.
2. Choose a usual package or type the dimensions and weight in Custom dimensions. You can change the Contents.
3. Press See rates. Rates from every active account show up, cheapest first, with the delivery days and, if you charge for shipping, what the customer would pay.
4. Pick a rate. On a sales order, keep or clear Add the shipping charge to the order.
5. Press Create label.

The shipping address needs a postal code. If the carrier takes a while to make the label, the card says The carrier is creating the label and completes by itself.

With a label, the shipment leaves the route (if it was on one) and is scheduled for today. The card shows the carrier, the service, the tracking number (linked to the carrier's tracking page), the status and the cost, with these buttons:

• Download label: the PDF or ZPL to print and stick on the box.
• Refresh tracking: asks for the status right now.
• Cancel label: while the shipment is not on its way. The carrier refunds it if the label was not used, and the shipment goes back to the to-do list.

Tracking

When the carrier reports the package is on its way, delivered or could not be delivered, the shipment changes status in Nori and the usual logistics notices go out (delivery completed, delivery failed and order tracking for the customer).

The customer sees the carrier, the tracking number and the tracking link on their tracking page. In the text of the Order tracking for the customer notice you can use {carrier} and {tracking_number}.

For a sales order, the delivery that moves stock is not created by itself when the carrier says "delivered": it still comes from the distribution center's handover station or from marking it delivered on the board.

Permissions

Connecting the account requires the permission to manage integrations. Quoting, creating and cancelling labels requires the one to schedule home deliveries; downloading the label and refreshing the tracking, the one to view the board.